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Which three items should you add? Each correct answer presents a complete solution.

You are configuring a screen layout for a modern point of sale (MPOS) register by using the Screen layout designer. You need to configure the screen layout to display the

Which three activities occur when you perform a customer merge? Each correct answer presents a complete solution.

Which three activities occur when you perform a customer merge? Each correct answer presents a complete solution. A. Customer transactions remain on the same account. B. The new customer references

You need to send a new item to the customer. What should you do?

You receive a box of returned items from a customer. After inspecting the items, you determine that an item is damaged. You need to send a new item to the

You plan to run the installment billing process for your company. You process a credit card payment. Which two actions will occur? Each correct answer presents a complete solution.

You plan to run the installment billing process for your company. You process a credit card payment. Which two actions will occur? Each correct answer presents a complete solution. A.

You start using the order holds for your store. What is the purpose of the minimum score parameter?

You start using the order holds for your store. What is the purpose of the minimum score parameter? A. determines when an order must be placed on a system fraud

You start using the order holds feature for your store. Which two values can you set against a hold code? Each correct answer presents a complete solution.

You start using the order holds feature for your store. Which two values can you set against a hold code? Each correct answer presents a complete solution. A. Remove inventory

A sales order has the detailed status set to Open order. What does it mean?

A sales order has the detailed status set to Open order. What does it mean? A. The order is on the process of being created or modified. B. The order

You need to count your cash drawer in the back office. What should you perform first?

You are a cashier working on a point of sale (POS) register at a retail store. Your shift ends in the middle of the business day and you must report

You need to ensure that all returns over $25.00 for purchases paid by credit cards are reviewed and approved. What should you do?

You need to ensure that all returns over $25.00 for purchases paid by credit cards are reviewed and approved. What should you do? A. Create a hold code that requires

Which three points of sale (POS) operations can you void? Each correct answer presents a complete solution.

Which three points of sale (POS) operations can you void? Each correct answer presents a complete solution. A. entire transaction B. bank drop C. line items D. safe drop E.

You need to capture details and notes for a customer. Which two actions should you perform? Each correct answer presents a complete solution.

You need to capture details and notes for a customer. Which two actions should you perform? Each correct answer presents a complete solution. A. Define case categories B. Create customers.

You plan to implement installment billing. Which two payment processing options can you use? Each correct answer presents a complete solution.

You plan to implement installment billing. Which two payment processing options can you use? Each correct answer presents a complete solution. A. When the customer uses an on-account payment type,

You are unable to cancel a sales order. What are three reasons why you CANNOT cancel the sales order? Each correct answer presents a complete solution.

You are unable to cancel a sales order. What are three reasons why you CANNOT cancel the sales order? Each correct answer presents a complete solution. A. The order has

You need to modify a store record to set up tax calculations based on the delivery location. Which option should you use?

You are a Microsoft Dynamics 365 for Retail administrator. You need to modify a store record to set up tax calculations based on the delivery location. Which option should you

You need to perform an audit to identify out of balance payment transactions at a physical store. Which inquiry should you use?

You need to perform an audit to identify out of balance payment transactions at a physical store. Which inquiry should you use? A. Retail store transactions B. Posted statements C.

Which three types of operating units can you use? Each correct answer presents a complete solution.

You are a Microsoft Dynamics 365 for Retail administrator. You need to model the retail organization hierarchy. Which three types of operating units can you use? Each correct answer presents

You need to ensure that employees can identify other stores where the product is available. To which type of group should you assign the retail stores?

You manage a chain of retail stores. A specific product is not available in one retail store. You need to ensure that employees can identify other stores where the product

What should you configure?

You need to configure the call center channel to meet the following requirements: Enforce collection of payments against sales orders before sales order are submitted. Display the order recap. What

What happens to your changes after you click the Publish button on the Publish changes form?

A company announces on September 1 that it plans to add a new division on December 1. You add the following information to the existing organizational hierarchy: a time zone

You need to determine which optional features can be added to a call center. Which two should you choose? Each correct answer presents a complete solution.

You need to determine which optional features can be added to a call center. Which two should you choose? Each correct answer presents a complete solution. A. Add the call

You are configuring the Retail catalog approval workflow. For which three types of events can you configure notifications? Each correct answer presents a complete solution.

You are configuring the Retail catalog approval workflow. For which three types of events can you configure notifications? Each correct answer presents a complete solution. A. document change request B.

You are setting up gift cards for a multi-company configuration. On the Retail Parameters form, you select a company in the gift card company field. Which responsibility is assumed by the company that sells the gift cards and processes related transactions?

You are setting up gift cards for a multi-company configuration. On the Retail Parameters form, you select a company in the gift card company field. Which responsibility is assumed by

On which two forms can you view the loyalty transactions for a store? Each correct answer presents a complete solution.

On which two forms can you view the loyalty transactions for a store? Each correct answer presents a complete solution. A. Sales orders B. Retail store transactions C. Customer item

You need to add these products from these vendors to the online store. What should you do?

Customers must be able to browse products from two specific vendors. You need to add these products from these vendors to the online store. What should you do? A. Add

You need to extend a 10 percent discount to all employees at a partner company. What should you do?

You need to extend a 10 percent discount to all employees at a partner company. What should you do? A. Create an affiliation with special pricing and assign it to

Which two order status values allow you to generate a return merchandise authorization? Each answer presents a complete solution.

Which two order status values allow you to generate a return merchandise authorization? Each answer presents a complete solution. A. partially invoiced orders B. fully invoiced orders C. open orders

You are configuring terminals for the store. Which three actions should you perform? Each correct answer presents a complete solution.

You create a new retail store. You are configuring terminals for the store. Which three actions should you perform? Each correct answer presents a complete solution. A. Create a device.

You need to configure the minimum required fields on the form to define the new register. Which three fields should you configure? Each correct answer presents part of the solution.

You are a Microsoft Dynamics 365 for Retail administrator. On the Registers form, you add a new point of sale (POS) register to use in an existing retail channel. You

You need to ensure that receipts display the store number, register number, and date. Which profile should you use?

You are designing the receipt format for retail stores. You need to ensure that receipts display the store number, register number, and date. Which profile should you use? A. functionality

You need to configure the receipt number sequence format. Which form should you use?

You set up a new store channel. You need to configure the receipt number sequence format. Which form should you use? A. Receipt profile B. Receipt layout C. Functionality profile

You need to create a new bar code mask by using a standard bar code. Which two types of bar codes you can use? Each correct answer presents a complete solution.

You need to create a new bar code mask by using a standard bar code. Which two types of bar codes you can use? Each correct answer presents a complete

You are creating a keyboard mapping group to use at a point of sale (POS). What is populated when you enter a character to use as a shortcut key?

You are creating a keyboard mapping group to use at a point of sale (POS). What is populated when you enter a character to use as a shortcut key? A.

For which three objects can you configure a bar code? Each correct answer presents a complete solution.

For which three objects can you configure a bar code? Each correct answer presents a complete solution. A. source code B. return merchandise authorization C. specific product or product variant

You need to configure assortment and replenishment plans to use the retail channel. What should you do?

You create a new retail channel. You need to configure assortment and replenishment plans to use the retail channel. What should you do? A. Assign a catalog to your retail

You need calculate and post statements. Which workspace should you use?

You are performing reporting for stores. You need calculate and post statements. Which workspace should you use? A. retail store financials B. channel deployment C. retail store management D. category

You need to add funds to a gift card. What should you see?

You need to add funds to a gift card. What should you see? A. Add amount form B. Price adjustments form C. Mass update worksheet D. Credit memos form Answer:

You need to set up a new employee to allow them to perform duties in a retail store. Which three tasks must you complete? Each correct answer presents part of the solution.

You need to set up a new employee to allow them to perform duties in a retail store. Which three tasks must you complete? Each correct answer presents part of

You are calculating and posting statements for a company. You set the statement method to Staff. How many lines are created on the statement?

You are calculating and posting statements for a company. You set the statement method to Staff. How many lines are created on the statement? A. one line for each staff

Which two ways are sales orders created when you post a statement? Each correct answer presents a part of the solution.

Which two ways are sales orders created when you post a statement? Each correct answer presents a part of the solution. A. One sales order is created for all customer

You need to set-up cross-docking functions for planned purchase orders. Which two components do you need to configure? Each answer presents part of the solution.

You are the distribution manager for your company. You need to set-up cross-docking functions for planned purchase orders. Which two components do you need to configure? Each answer presents part

You need to ensure that only User1 can perform the additional functions. What should you do?

A user named User1 is assigned to a position that is related to a job named J03. User1 requires permissions to perform functions that are not permitted by job J03.

You need to ensure that customers receive the discount on only one item. Which option should you use?

You are configuring a sale for a new store. You must offer a 20 percent discount off any item in the store. The offer must not be combined with any

Which statement regarding linking a product to a product category is true?

Which statement regarding linking a product to a product category is true? A. The product must be associated with one or more product attributes. B. The product cannot have variations.

You need to create a category hierarchy for an online store product catalog. Which category hierarchy type should you use?

You create a new online channel. You need to create a category hierarchy for an online store product catalog. Which category hierarchy type should you use? A. retail channel navigation

Which three options can you configure on the Picking workbench form? Each correct answer presents a complete solution.

Which three options can you configure on the Picking workbench form? Each correct answer presents a complete solution. A. price group B. line matching criteria C. group criteria D. item

You need to run a distribution job to push updated shipping options to retail stores. Which distribution job can you run?

You need to run a distribution job to push updated shipping options to retail stores. Which distribution job can you run? A. 1110 ­ Global configuration B. 1040 ­ Products

You need to ensure that a product is available to be sold in stores. Which two actions should you perform? Each correct answer presents part of the solution.

You need to ensure that a product is available to be sold in stores. Which two actions should you perform? Each correct answer presents part of the solution. A. Run

Which two roles have the required permissions to upload vendor catalog information? Each correct answer presents a complete solution.

Which two roles have the required permissions to upload vendor catalog information? Each correct answer presents a complete solution. A. any role with upload permissions B. sales manager C. purchasing

You need to remove the first credit card from the transaction. What should you do?

You are making a sale to a customer using a point of sale (POS) register. After initially deciding to pay partially with the first credit card, the customer chooses instead

You need to offer customers the ability to pay for their first book in three installments. Which three options should you configure? Each correct answer presents part of the solution.

You are creating a new subscription program which automatically ships a new book every 90 days to the customer for the next three years. You need to offer customers the