web analytics

What are two ways that this can be completed against a single Agreement? Each correct answer presents a complete solution.

You are a Dynamics 365 for Field Service Billing Administrator. Your customer wants to purchase a series of quarterly preventative maintenance visits as well as bi-weekly site visits. The customer

What are the two correct steps to complete the transfer? Each correct answer presents part of the solution.

You are onsite, working on a customer’s factory floor. You need to return tomorrow and replace a belt on the conveyor. You look at the inventory in Warehouse 1, and

Which three work order settings can be configured by the Field Service Administrator? Each correct answer presents a complete solution.

You are in charge of setting up the new Dynamics 365 CE Field Services environment for your company. As the field Service Administrator, you need to configure the field service

You log into FSM and cannot reproduce the issue with your login. What must you do to fix the issue?

You are a Dynamics 365 for Field Service Mobile Administrator (FSM). When technicians log into FSM, they receive the following message: “Your organization has not configured Field Service Mobile.” You

What are three actions you must take to perform your investigation? Each correct answer presents a complete solution.

You are a Dynamics 365 for Field Service Mobile (FSM) customizer. Technicians report that they are not seeing their Bookings in the FSM app. You need to investigate why they

What are three ways that you can make an attribute required on a form within the Dynamics 365 for Field Service Mobile App and ensure invalid data cannot be entered? Each correct answer presents a complete solution.

You are a Dynamics 365 for Field Service Administrator. You have a requirement to make a custom attribute “Contract Status” required and to not allow invalid data to be entered

Which three actions should you choose? Each correct answer presents a complete solution.

You are a Dynamics 365 for Field Service Mobile customizer. Your mobile technicians indicate that when in offline mode, they do not have access to the same data set that

You need to enable customization development for multiple developers, via the Woodford solution, where customizations can be combined together to complete the development requirements. What should you create in order to enable this capability?

You are Dynamics 365 for Field Service Development Manager. You need to enable customization development for multiple developers, via the Woodford solution, where customizations can be combined together to complete

What are the three steps you can take to troubleshoot the issue reported? Each correct answer presents a complete solution.

You are a Dynamics 365 for Field Service Administrator and work for a manufacturing firm. You are receiving support requests that field engineers are unable to see a custom area

You need to update the system to see TechnicianA’s availability. What should you do?

You are a Dynamics 365 for Field Service scheduling coordinator. When you select the Book button on a work order, TechnicianA never shows up as available. You need to update

Which two characteristics are valid? Each correct answer presents a complete solution.

You are a Field Service resource manager for Contoso, Ltd. and are setting up characteristics for field technicians who are responsible for repairs on rental equipment. Work performed on certain

Which three settings are required? Each correct answer presents part of the solution.

The company has hired a new manager to set up and configure Field Service to automatically schedule work orders to the most appropriate resource scheduling. The manager is unable to

You need to configure the schedule board so that bookings are easily visible to the dispatchers. How can you configure Dynamics Field Services to increase booking visibility?

Your company processes a large number of work orders each day. The company wants to ensure the high priority work orders are dealt with immediately. You need to configure the

Which two steps must you take to schedule resources via the schedule board and enable geocoding? Each correct answer presents part of the solution.

You are Dynamics 365 for Field Service Administrator and work for a manufacturing company. The company provides customers with large power systems for sophisticated data centers. The power systems are

How can you achieve this goal?

You are a Dynamics 365 Field Service dispatcher using the Scheduling Assistant function. One of your customers, Adventure Works, does not want one of your resources to be scheduled to

Which three options should you choose? Each correct answer presents a complete solution.

You are a Dynamics 365 for Field Service Administrator. You configure Route Scheduling Optimization (RSO) and publish the schedule. One of your schedulers indicates two of their resources are not

Which two options should you choose? Each correct answer presents a complete solution.

You are a Dynamics 365 for Field Service scheduler using the Schedule Assistant. You notice the Schedule Assistant always sets the Default Radius to 25 KM. You need to have

What should you suggest?

You are implementing Dynamics 365 for Field Service. Your customer needs to understand how they can schedule the closest possible resource to a work order. The requirement further specifies it

How should you achieve the goal without scheduling the same requirements multiple times manually by using the schedule board (or with the schedule assistant)?

You are a Dynamics 365 for Field Service administrator for a construction company. You need to schedule a work order for a group of resources that will work together for

What are three ways that you can accomplish this goal? Each correct answer presents a complete solution.

You are setting up a maintenance agreement for a new customer that will require preventative maintenance visits as well as emergency visits to repair unforeseen equipment failures. You want to

Which two of the following should you troubleshoot? Each correct answer presents part of the solution.

You are a Dynamics 365 for Field Service Dispatcher reviewing automatically generated bookings for optimization of the schedule. You notice that, for certain customers, Work Orders are being generated without

Which two field service security roles will the new technician user need? Each correct answer presents part of the solution.

The field service team manager needs you to give a new technician user access to the system. The technician will use the mobile application to fill out work orders when

Which two field service product types should you configure to allow your technicians to add work order products? Each correct answer presents a complete solution.

You are entering products and services into Dynamics 365 CE Field Services. You need to ensure that your field technicians can use the products when completing work orders. Which two

Which three Field Service record types are taxable within the new tax code? Each correct answer presents a complete solution.

Your company is expanding nationally. You need to configure tax codes for a new territory, so the company can start to operate in the new territory. You realize that you

Which key item do you need to configure before the customer service agents will be able to convert a case to a work order?

As a new start-up field services company, you are looking to streamline your customer service process to provide the best customer service experience. Your company has decided to implement Dynamics

Which action must you perform?

Contoso, Ltd has just acquired a new company in order to increase the services it offers to its customers. Contoso, Ltd. wants to ensure that it is able to track

What should you recommend?

You are a Dynamics 365 for Field Service consultant. One of your Dynamics 365 customers wants to decrease the number of repair appointments by sending fewer technicians onsite. You need

Which Action should you take to resolve the issue?

You are a Dynamics 365 for Field Service Administrator. You install and configure Connected Field Service with Azure IoT Central. Several of your connected devices sent alerts back to Dynamics

Which action should you choose?

You are a Dynamics 365 for Field Service Administrator. Your organization wants to use Connected Field Service for existing Customer Assets. You install Connected Field Service and set up Azure

Does this meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some

Does this meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some

Does this meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some

Does this meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some

Does this meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some

Does this meet the goal?

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet stated goals. Some